• Bing Maps helps you plan customer visits, optimize your routes, calculate mileage for expense reports, and see nearby services.
  • A Bing Map can be added to a form to display the location of the address of the record. Bing Maps can only be added to the forms of system entities that have a composite address field. The system entities that can display Bing Maps on forms, include the following: Account, Contact, Lead, User, Quote, Order, Invoice and Competitor
  • When you add a Bing Map component, you must select the address field that will be displayed, for example Address 1 for an Account, or the Ship-To Address for an Order. The Bing Maps feature uses the API of the Bing Maps service to fetch location and mapping information to display in the form.
  • For customers who use Microsoft Dynamics CRM Online, a connection to this service is included in the User Subscription License (USL) and no configuration is required to use the feature.
  • For on-premises deployments, you must sign in to the Bing Maps Portal and create an API Bing Map key.
  • The tablet client does not display Bing maps.
  • The CRM administrator can enable or disable Bing maps in System Settings.